CUSTOMER SERVICE

KARINA aims at the best possible, most immediate and satisfactory service experience for its customers. Specifically, the company offers:
• A complete range of quality products
• A certified quality management system for its products and services
• Effective technical support
• Evenly organised sales network
• Competitive terms of sale

The commitment of the company to the satisfaction of its customers is partly based on the practice of an unfailing and honest servicing policy. The way the company approaches its customers is one of the most important factors of its success. The Sales Department with its whole network of salesmen and representatives is always eager to discuss any matter that may concern customers in a climate of understanding and mutual trust.

The main customers of the company are: technical companies around Greece, public works' contractors and large plumbing stores. During the last few years great effort has been made for the development of exporting activity in the Balkan countries, like Albania, Skopje, Bulgaria, as well as in Cyprus, with satisfactory results.